3 Reasons Why Hiring A Local Security Company Matters
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3 Reasons Why Hiring A Local Security Company Matters

06/03/2014

You've probably searched for a list of the top 5 home security companies in Indianapolis because you know that not all home security companies are created equal. And, you've found quite a few articles that rank the best companies for protecting your home and include reviews of each. They're supposed to help you choose a reliable local provider. But, if you're anything like me, you wonder why most of them don't actually list a local company. I'm not going to try to impose my biased opinion on the best local security company (hint: Guardhouse). I'm just going to share with you the 3 reasons why hiring a local security company matters.

1. You Receive Great Customer Service

Not only will an actual person answer your phone call, but they'll also go the extra mile to make sure your system is in excellent working condition. A local company doesn't have to deal with corporate rules and limitations. They can take the time to solve your problem and make sure you're satisfied with the installation and maintenance of your system. Most local security providers will also be small business owners. They know their reputation and integrity depend on consistently delivering the best experience. And, best of all, they know your town and are familiar with the crime patterns in the neighborhood. They know your security needs before you do yourself.

2. You Get The Full Package

If you still think that a local business can't afford to provide you with a complete line of products, think again. Local security companies pride themselves in offering state-of-the-art systems at a market competitive price. Since the company itself executes on selling, monitoring, and maintaining equipment, costs can be lower. You get 24-hour surveillance, all the hardware (alarm system, video camera, smoke detection system...), a warranty, and peace of mind.

You might be thinking, "This is all great, but do they have mobile access?" The answer is yes!

One of the main reasons you're getting a home security system is to keep your house safe while you're away for vacation or for work. Local security companies want to you to have the best tools to do just that. So, they made sure to have the mobile technology, so you get alerts via text messages and emails when an event is triggered. Some companies might even have an app for home automation and viewing video footage. Now, that's a full package.

3. You Can Trust Them

You drive around and see their decals and signs around the neighborhood. They've been in this town, and they've been here for a while. When you hire a security company, you're inviting them into your home – your sanctuary. You want a company with a solid history that won't go out of business and leave your home without protection. If asking around about a local company isn't enough, their years of quality service have earned them reviews and testimonials. That's why local companies subscribe to sites such as Angie's List, because, like us, they want you to see for yourself why your community trusts them.

At the end of the day, you're purchasing a security system that will effectively respond to emergency situations. And, you may be concerned about response time with a local provider. But, there's no need to. Local providers contract out the alarm response services to ensure safety and reliability. They work with the same 24/7 monitoring and dispatch services that the national brands do. So, you get the amazing protection of the national brands with the wonderful customer service and knowledge of a local company.

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